Shipping / Service Policy

We aim to provide reliable and timely delivery for all orders placed on our website. Please read our Shipping Policy carefully before placing an order.

Shipping Charges

Shipping charges are calculated based on the total order value as follows:

• Free Shipping on orders of Rs 2,999 and above
  
• Rs 100 shipping charge on orders between Rs 2,000 – Rs 3,000
  
• Rs 150 shipping charge on orders between Rs 500 – Rs 2,000
  
• Rs 200 shipping charge on orders between Rs 0 – Rs 500
  

Shipping charges will be clearly displayed at checkout before payment.

Order Processing Time

• Orders are usually processed within 1–2 business days after order confirmation.
  
• Orders placed on weekends or public holidays will be processed on the next working day.
  

Delivery Time

• Estimated delivery time is 3–5 business days, depending on your location.
  
• Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
  

Delivery Areas

• We currently ship within Pakistan only.
  
• Delivery availability may vary for remote or rural areas.
  

Cash on Delivery (if applicable)

• Cash on Delivery (COD) is available for eligible locations.
  
• Please ensure someone is available to receive and pay for the order at the delivery address.
  

Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate shipping details.
  
• If a delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
  

Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 24 hours of delivery with order details and clear photos.
  
• We will review the issue and arrange a replacement or resolution where applicable.
  

Contact Us

For any shipping-related questions, please contact us at:

Phone: 03092965445

Email: info@restique.store]